Privacy Policy
Effective Date: March 6, 2025
At Lux Citeino, we are committed to protecting your privacy and ensuring a safe online experience for all our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you provide to us when you visit our website, create an account, make a purchase, or contact us for support. This information may include:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Any other details you provide while interacting with our website or services
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process your orders and fulfill your purchases
- To communicate with you about your orders, product updates, or promotions
- To improve our website and services based on customer feedback
- To provide customer support and assistance
- To send marketing emails or offers (only with your consent)
3. Data Security
We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data, including encryption and secure servers. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, trade, or transfer your personal information to outside parties without your consent. However, we may share information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services to you. These providers are obligated to keep your information confidential and secure.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, improve site functionality, and analyze website traffic. You can control cookie settings through your browser; however, disabling cookies may affect your ability to use some features of our website.
6. Your Rights and Choices
You have the right to access, correct, or delete your personal information. If you would like to update or delete your information, please contact us at info@luxciteino.com. You can also opt out of receiving marketing emails by following the unsubscribe link in any of our email communications.
7. Third-Party Links
Our website may contain links to third-party sites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any external sites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to remove such information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Lux Citeino
Email: info@luxciteino.com
Phone: (478) 982-8312
Thank you for trusting Lux Citeino with your personal information. We are committed to safeguarding your privacy and providing you with a secure and enjoyable shopping experience!